Southfleet Parish Council is a consultee of Dartford Borough Council and responds to every planning application. The decision to grant or refuse an application is made by Dartford Borough Council and queries relating to an application should be directed to Dartford Borough Council. Dartford Borough Council Planning Officers answer their personal extensions up to 10:30 every morning and after 4 pm in the afternoon;

Between 10:30 am and 4 pm Planning Officers have their personal extensions on ansaphone, to enable them to concentrate on their core duties include site work;

The Council’s Contact Centre takes calls for the Planning Section between the hours of 10:30 am and 4 pm from members of the public and other callers who do not have the name or extension number of a Planning Officer. The Contact Centre then emails the relevant Planning Officer with the query;

Planning Officers switch-off their ansaphones at 4 pm and reply to messages that have been left.